I have been doing this a long time

That is me, years ago, in a borrowed classroom with a whiteboard full of somebody’s real life. Look at the wall behind me. All of it in marker. What helps this person do their best work, what gets in the way, named out loud in a room full of people who had never said any of it before. The man in the ball cap is mid-sentence, working something out about himself while I listen. I have a name tag on. I was a little nervous. I was also exactly where I belonged. I have been doing this work for...